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Claims: Claims for non-receipt must be made within 3 months of expected publication or on receipt of a subsequent issue. Claims received after this period will not be fulfilled.
   
Where to claim: WestUniversity of Timişoara, Faculty of Chemistry – Biology – Geography, Department of Chemistry
Pestalozzi 16, Timisoara 300115, Romania
Tel: 0040-256-592640
E-mail: awut_sc@cbg.uvt.ro (subject: CLAIMS)
Cancellations: Accepted less single issue price for issues already sent.
   
Subscription year: January to December 2011.
   
Additional postage for priority delivery aims: Romania: 1 day
Western Europe: 2-3 days
Rest of World: 5-7 days
   
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Change of address: Please e-mail to awut_sc@cbg.uvt.ro (subject: ADDRESS CHANGE) the change of address form or contact the Editorial Office quoting your subscription reference number.
   
Continuity: To ensure continuity of dispatch of journals each year, payment should reach us by 1st December. Agents and booksellers are responsible for the continuity of orders placed through them.
   
Two-year subscription: Subscription year is from January to December. An advance subscription to subscription year 2013 may be purchased at the 2012 price if paid at the same time as the 2011 subscription. Please indicate your requirements clearly.
   
Back Issues: All calendar year subscriptions include back issues